Various engagement platforms are established, such as community meetings, customer feedback mechanisms, and employee forums, to ensure that we are listening and responding to the needs of our stakeholders. Vibrant engagement platforms with customers and suppliers/partners include regular business meetings, customer satisfaction surveys, etc.

Our commitment to providing our customers with safe, high-quality products and services is evident in identifying areas for improvement at every stage of the manufacturing process to provide the best value. We have implemented rigorous quality control measures across our operations to ensure that our products meet or exceed industry standards and comply with relevant regulations.

Policies and initiatives are implemented to promote diversity and inclusion across our workforce, including recruitment and retention programmes, training and development opportunities, and employee resource groups. Women make up a total of 4% of NGI's permanent workforce as of 31st March 2022.

Well-defined policies are in place to foster complete and holistic employee safety and well-being, taking care of both their wellness and their workplace environment. Compensation structures at NGI go beyond meeting statutory requirements, e.g., ESOPs and Employee Welfare Trusts.

Our success is inextricably tied to the well-being of the communities in which we operate. We have implemented various citizenship programmes to support and uplift our local communities. The main focus of our CSR activities is addressing grassroots challenges, including healthcare, education and the environment.